Author name: Cathy Fiasconaro

Canon U.S.A., Inc. Partners with SpencerMetrics to Offer Data-Driven Productivity Solutions

Canon U.S.A., Inc. Partners with SpencerMetrics to Offer Data-Driven Productivity Solutions

Canon U.S.A., Inc. has become a licensed reseller of SpencerMetrics’ software suite, giving Canon customers access to a vendor-neutral device monitoring and analytics platform spanning analog and digital production. Print service providers can measure real-time productivity, surface downtime and bottlenecks, and assess revenue performance across their entire mixed-manufacturer production fleet.

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SpencerMetrics Wins 2026 PRINTING United Alliance Pinnacle Award for CONNECT Q

SpencerMetrics Wins 2026 PRINTING United Alliance Pinnacle Award for Q

SpencerMetrics has won a 2026 PRINTING United Alliance Pinnacle Award for CONNECT Q, its AI-powered analytics agent. Recognized in the Software – Workflow/MIS/CRM category, Q turns production data into instant, plain-language answers, giving operators and executives accurate insights built on the vendor-neutral CONNECT foundation. See it at PRINTING United Expo 2026.

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SpencerMetrics Wins "Best Sponsor Case Study Presentation – Transaction" at the 2026 Inkjet Summit

SpencerMetrics Wins “Best Sponsor Case Study Presentation – Transaction” at Inkjet Summit 2026

SpencerMetrics has been recognized with the “Best Sponsor Case Study Presentation – Transaction” award at the 14th annual Inkjet Summit. The winning case study demonstrated how CONNECT and Q delivered measurable ROI in a high-volume transactional print operation — reallocating three full-time employees, reducing reporting time from weeks to seconds.

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Header Image: How Entourage Yearbooks Protects Peak Season With CONNECT

How Entourage Yearbooks Protects Peak Season With CONNECT

Entourage Yearbooks, one of the fastest-growing yearbook companies in the US, deployed SpencerMetrics CONNECT before peak season to unify visibility across HP Indigo, Canon, and analog finishing equipment. The result: faster decisions, measurable productivity gains, smarter outsourcing, protected SLAs, and rapid ROI within their very first yearbook season on the platform.

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4over Boosts Print Output with SpencerMetrics CONNECT

4over LLC: Transforming Production Visibility and Cost Management

4over LLC, one of North America’s largest trade printers, deployed SpencerMetrics CONNECT to gain real-time shop floor visibility across its production network. The platform delivers accurate job costing for gang-run workflows, equipment utilization analytics, and data-driven capacity planning—transforming daily operations and strategic decision-making across all facilities.

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Header Image: How Marathon Press Eliminated Costly Reprints with SpencerMetrics

How Marathon Press Eliminated Costly Reprints with SpencerMetrics

Marathon Press faced a costly nightmare: duplicate photo book printing due to unreliable manual tracking. After implementing SpencerMetrics software, they achieved real-time production visibility, eliminated unnecessary reprints, and streamlined operations. The API-driven solution now powers their entire workflow, confirming job completion and automatically triggering the next operations.

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SpencerMetrics Announces Executive Appointments and Name Change

SpencerMetrics Announces Executive Appointments and Name Change

SpencerMetrics Inc., a leader in data-driven productivity solutions for manufacturing, has appointed Vishal Sahay as President, with Yutak Kwok as VP Technology and Catherine Fiasconaro as VP Operations. The appointments reflect the company’s strategic growth as founder David Spencer transitions to CEO/Chairman, delegating operational authority to the new leadership team.

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SpencerMetrics CONNECT Integrates with Industry-Leading Partners

SpencerMetrics will demonstrate its CONNECT platform running live in partner booths at Printing United Expo 2025. The company will showcase real-time production monitoring at EMT International, UltimateTech, and VIDEK booths while unveiling a revolutionary AI-powered analytics layer that transforms production data into instant, actionable insights.

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SpencerMetrics Launches Q

SpencerMetrics will exhibit at Printing United Expo 2025, demonstrating new CONNECT platform features including advanced vendor-agnostic integrations, piece-level tracking capabilities, and improved data visualization tools. These enhancements help print operations maximize performance excellence, optimize production efficiency, and drive revenue growth through data-driven insights and precise production monitoring.

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Keeping the Pulse on Print: Merlin Printing’s Long-Term Wins with SpencerMetrics CONNECT

Merlin Printing, a Long Island commercial printer, achieved remarkable results with SpencerMetrics CONNECT: $330,000 in additional annual revenue, 3.6 million more quality prints, and industry-leading waste rates below 3%. Over five years, real-time production analytics transformed their legacy operations, enabling data-driven decisions and sustainable growth.

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